for Staff
Staff members use AVA to interact with and respond to residents. Requests can be routed to specific staff members based on the type of request, time of day and day of week, and even message content. (Example: If a maintenance request includes the word “water”, send it to Sam the plumber via text message.”)
Messaging from staff members to residents is as simple as tap and type. AVA’s unique communication engine will get your message where it needs to go, and deliver it via text, e-Mail, or voice, based on the resident’s personal preference.
On average, AVA has reduced labor hours associated with resident communications by over 60%.